CEX 2020 Agenda

Chapter Leadership in the 21st Century

Our chapters rely on leadership from both CRPs and volunteers to succeed. So how should we, as CRPs, and our chapter volunteers deliver that leadership? This year’s CEX will explore the strategies, tactics, tools and techniques we can employ to ensure we inspire our leaders and those leaders, in turn, inspire our members.

On day one, we’ll start with the power of “Why”, illuminate opportunities for success with Bright Spots, then bring these concepts to life with real world case studies. On day two, we’ll get into the nitty gritty of execution, sharing tools and techniques, brainstorming solutions and building actionable plans you can put to work right away.

Throughout the conference we’ll leverage a variety of virtual technologies to engage the wisdom of our community (i.e. YOU) to create a powerful learning experience that will translate directly to your job. And most importantly, we will build on the relationships that have consistently made CEX the “go to” event for any and all association professionals responsible for chapter management.

We Want to Hear From You!

This year, we'd like to hear about the top tech tools or chapter initiatives you use to bring value to your members. Please take a quick survey to help us identify the tech tools that you have found most effective when working with your chapters or share an example of a successful chapter program—event, outreach, communication, (you name it!)—that one of your rock star chapters created. Help us highlight your stellar chapter leaders!

Agenda & Sessions

Day 1 – Monday, October 26th

1:00 – 1:25 PM ET

Welcome & Introductions

1:25 – 2:00 PM ET

The Golden Circle: Why Some Succeed Where Others Do Not

When we look across our chapters, we often see that the best performers aren’t necessarily those with the best or most resources. So, what are the truly meaningful attributes of our best performing chapters, and most importantly, how can we help our lesser performing chapters find that secret sauce that drives their better performing peers? In this session, we’ll explore the concept of the Golden Circle to see if there’s a solution we can all put in play.

2:00 – 2:15 PM ET

Sponsor Feature & Break

2:15 – 3:30 PM ET

Bright Spots: What’s working and how can we do more of it?

When confronted with a dark spot, (aka “problem”), we tend to focus all our attention on the problem hoping to identify exactly what’s wrong so we can fix it. But experience has consistently demonstrated that knowledge does not change behavior and the best solution often starts with bright spots – i.e. what’s going really well. So rather than solving our chapters’ problems, how can we scale their successes?

In this session we’ll learn how to identify and propagate the attributes of the bright spots among our chapters so we can then provide crystal-clear direction — help our chapter leaders know where to go, how to act, what destination to pursue – so they can build on what is proven to work. And that’s why bright spots are so essential. They provide the road map necessary to guide chapters to success.

3:30 – 3:45 PM ET

Sponsor Feature & Break

3:45 – 4:30 PM ET

Chapter Case Studies: Finding the Positive Exceptions

Get ready to dive into three real “bright spot” stories from associations who have discovered positive exceptions among their chapters. We’ll walk through highlights from the stories and how they align with the bright spot framework so you can see firsthand what to keep an eye out for in your own organization. You’ll be walking away with ideas and strategies to identify bright spots and expand those positive exceptions to your entire chapter network. We’ll wrap up the session with an opportunity to ask the story tellers questions about their specific bright spots.

4:30 – 4:45 PM ET

Game Time!

We’ll have some fun, test your knowledge, and share ideas from across the CRP community. Who knows, you may even be able to win some awesome prizes!

4:45 – 5:00 PM ET

Recap and Look Ahead

5:00 – 5:30 PM ET

The After Hour

We always have something fun in store for you, you should know that by now! Join us for a beverage of your choice and see what we have up our sleeve – more details to come!

Day 2 – Tuesday, October 27th

1:00 – 1:15 PM ET

Welcome & Today’s Agenda

1:15 – 2:15 PM ET

2020 Tech Wins: How Apps & Tech Let Us Triumph

The shift to virtual has placed an even greater emphasis on the importance of leveraging technology. In this session, a technology and productivity guru, will share specific tools on which they rely to maximize their personal productivity. This guru will also be your Emcee as CRPs share and demonstrate the new tech tools they’ve mastered to help their chapters navigate this new reality.

2:15 – 2:30 PM ET

Sponsor Feature & Chapter Scavenger Hunt

2:30 – 2:45 PM ET

Scavenger Hunt Share Out: Learn About Other CRPs and the Reality of their Chapters

Brought to you by Impexium.

2:45 – 3:30 PM ET

CRP Love: Treat Yourself & Hone Your Skills

CRPs focus so much time on helping everyone else and their chapters, that they often forget about taking care of themselves. In this session, you’ll be focusing on developing YOU and honing your skills in areas YOU want to learn. In a fast round, seasoned pros will help us sharpen our skills in key areas for successful association execs: facilitation, tough conversations, communications, presentations and pitching (no not baseball, but ideas and budgets!)

3:30 – 3:45 PM ET

Sponsor Feature & Break

3:45 – 4:30 PM ET

Solution Rooms: Crowdsourcing Solutions to Unanswered Questions

As CEX draws to a close, we’ll invite participants to reflect on their conference learning and networking goals. We’ll then invite everyone to identify at least one unanswered question they brought to the event or has since bubbled to the surface. In small groups, participants will engage in a fun and collaborative facilitated exercise to crowdsource solutions, forge new connections and develop resource lists. Before the Solution Rooms close, participants will have the opportunity to commit to at least one action step and to select a post-conference accountability buddy.

4:30 – 4:50 PM ET

The Fundamentals of Fun

“Life is too important to be taken seriously” – Oscar Wilde. Have you ever heard your chapter leaders declare they would never suggest anyone sign up for their job because it’s all work and no play? We’ll share the steps CRPs have taken put a smile on their leaders’ faces and funshine in their outlook.

4:50 – 5:00 PM ET

Wrap up and Closing