FOCUS 2: Optimizing Our Chapters – Through four different discussions, we will explore challenges and opportunities around strengthening chapters. You’ll learn how to make the most of your local connections, regardless of size or budget.

Flash Round: Collaborative Problem-solving. This round provides each participant an opportunity to get advice on a burning question. Seating in rounds by chapter type and size provides you with a sounding board of peers from similar type organizations.

Three Idea Storming Rounds. Each round will begin with a topic briefing by a subject matter expert followed by facilitated discussion and group exercise to deepen learning. Each group will have a dedicated recorder so that all ideas are captured and shared with the larger group. Topics:

Round 1: Relevance – Journey Mapping the Member Experience at the Chapter level. This round explores the value of the chapter through the eyes of the member and how to help your chapters be relevant and complement the value proposition of the larger organization (parent and local groups).