The Association Component Exchange (CEX)
Welcome to CEX, the only conference designed exclusively for component relations professionals (CRPs). CEX is a one day forum for association professionals who manage, nurture, and work with chapters or components.
Friday, October 26th, 2018
7:30 AM – 7:30 PM EDT
Hyatt Centric Arlington
1325 Wilson Blvd
Arlington, VA 22209
Who should attend?
National association professionals
operating within the component
structure (chapters, state affiliates,
"I think the ability to drill down specifically into component relations, and hear what others do and how they address some of the same challenges, it's very exciting, very exciting."
Wesley Carr, Senior Manager, Chapter and Volunteer Relations, Regulatory Affairs Professionals Society (RAPS)
"A space for CRPs has been missing for a long time...We need to band together to share our wisdom and best practices. A big part of doing that is coming to CEX!"
Dresden Farrand, CAE, Vice President of Chapter Development, Independent Electrical Contractors, Inc. (IEC)
"I was a little bit disappointed to see there was only one chapter-related session at the ASAE Annual conference this year. So many CRPs out there have struggles or even successes they want to share..."
Patrick Algyer, Senior Manager, Volunteer Relations, Global Business Travel Association (GBTA)
Why You Should Attend CEX
It's no secret that there's currently a gap in education for associations that operate in a component model. CEX is a learning community where you get together with peers to share your successes, struggles, strategies, and more! Also, attending CEX will earn you up to eight CAE credits!
Meet the 2017 Speakers
Thank you to our speakers for making the 2017 CEX event a huge success! These content leaders included association professionals, technology partners and consultants.
Check-in, breakfast, sessions and conference activities run from 7:30 am - 4:45 pm. Networking & happy hour from 4:45 - 7:30 pm.
7:30 Morning Meet-Up
8:30 Welcome & Kick Off
9:00 Focus 1: Exploring the Future of Chapters
Lindsay Currie, Director of Stakeholder Engagement at RAPS, and Jennifer Rowell, Director of Member Engagement at NCACPA, start the day exploring why we have chapters today and how those changes are pushing us to re-think the traditional chapter.
9:45 Focus 2: Optimizing Our Chapters
Flash Round: Collaborative Problem-Solving
This round provides each participant an opportunity to get advice on a burning question. Share a burning question. Get advice from your problem-solving team.
Round 1: Relevance - Journey Mapping the Member Experience at the Chapter Level
Andy Steggles, President & Co-Founder of Higher Logic, explores the value of the chapter through the eyes of the member and how to help your chapters be relevant and complement the value proposition of the larger organization (parent and local groups).
11:45 Refresh & Lunch
12:45 Focus 2: Optimizing Our Chapters (cont'd)
Round 2: Resourcing - Supporting Chapter Leaders & Staff
Reggie Henry, CAE, Chief Information & Engagement Officer at ASAE, focuses on optimizing time and talents through tools, template, strategies, technology and systems for chapter leaders - volunteer and paid.
Round 3: Leadership - Nurturing & Developing Volunteers
Peggy Hoffman, CAE, Co-Founder & President at Mariner Management & Marketing LLC, focuses this round on the people - our current and future local leaders - and effective practices in volunteer models, training and leadership development & succession.
3:00 Focus 3: Driving Chapter Success with Metrics & Dashboards
Peter Houstle, Co-Founder & CEO at Mariner Management & Marketing LLC, explored how performance dashboards can ensure strategic alignment with and a positive ROI from your chapters.
4:00 Focus 4: Ideas Into Actions
Our closing session focuses on you. This is the time to lock in your ideas, schedule follow-up connections with learning partners, and swap resources. You'll learn how to transfer the CEX experience into on-going, sustainable improvement throughout your ``chapter`` system.
4:45 CRP CEXy Party
Meet the CEXy Squad
Billhighway is excited to host this one-of-a-kind experience with our friends Peggy Hoffman and Peter Houstle from Mariner Management & Marketing LLC.
Got chapters? We’ve got solutions. Billhighway unifies finances and data for organizations with components. We solve inherent operational, data and financial complexities that impact component-based associations.
Mariner Management & Marketing
Mariner Management & Marketing is your partner in helping association volunteers and staff create the greatest possible value for your members and in ensuring the long term health and growth of your association.
2017 Experience Squad
CEX is for CRPs, by CRPs. Here are the association professionals that helped put together the agenda for CEX. If you're interested in joining the 2018 Experience Squad, please contact us for more info.
Meet the 2017 Sponsors
A huge thank you to our 2017 CEX sponsors: Community Brands, GrowthZone, Higher Logic and ChapterSpot for helping us to #LeverageChapters! If you're interested in a 2018 sponsorhip, please contact us for more info.